Contact and Support


3D printing information is available on our Facebook page, you are welcome to visit our sites for our products and support information. Info is also available on our <a/href=”https://www.facebook.com/3DPHK”>facebook or you can contact us for further assistance. Thank you for choosing us for your 3D printing technology needs and trusting us to be your source of quality 3D printing supplier.
我們會把本公司代理的產品,各種有用支援軟件、硬件和設定上的資訊,你可隨時留意我們的網頁及FACEBOOK,亦歡迎聯絡我們
If you have any questions about our equipment or service, please call us immediately at (852) 6463 0950 or email to support@3dphkstore.com, and we will be happy to assist you. Once again, thank you for your business.

上門維修服務細則
當客戶購買3D Printing of HK產品的時候,你可以同時購買本公司每年的上門維修服務,因為單次上門維修服務的價錢都比較貴,每部3D Printer收費約700元,而且零件要額外付費,一旦你購買了本公司每年的上門維修服務,除包所有零件費用外,底板亦享有三個月的保養期,除此之外上門維修服務的價錢及次數是會跟單一購買的數目而變,詳情如下:
購買一部3D Printer,每年享有3次上門維修服務,每次不限機數,價錢約2000元;
購買二部3D Printers,每年享有6次上門維修服務,每次不限機數,價錢約3500元;
購買三至五部3D Printers,每年享有12次上門維修服務,每次不限機數,價錢約4800元;
購買六部3D Printers以上,一齊面議。
如有任何查詢,歡迎電郵至support@3dphkstore.com或致電營業部Whatsapp: 6972 8083。
備註: 上門維修服務不包括人為損壞

On-site Maintenance Services regulation
Suppose you purchase any products from 3D Printing of HK, we suggest you to buy on-site maintenance services at the same time. It is because the price for each on-site services is $700 (not including any replacement parts). It is quite expensive when compared with 1 year on-site services. After you buy our on-site services, you don’t need to pay any extra fee of all replacement parts. Beside this, you will obtain 3-month motherboard warranty. The price of one-site maintenance services is depended on the number of 3D printers purchased at each time. The details are listed as below:
When you purchase 1 3D printer, you will have maximum 3 times on-site services per year (not counting number of 3D printers repaired). The price is $2,000.
When you purchase 2 3D printers, you will have maximum 6 times on-site services per year (not counting number of 3D printers repaired). The price is $3,500.
When you purchase 3/4/5 3D printers, you will have maximum 12 times on-site services per year (not counting number of 3D printers repaired). The price is $4,800.
When you purchase 6 or more, all warranty terms will be negotiable.
If you have any questions, please contact us via email: support@3dphkstore.com or Whatsapp: 6972 8083。
Remark: Any damage or problems caused by deliberate destruction are not included in our warranty of on-site maintenance services.